This website is owned and operated by ENDEAVOUR PLUMBING AND HEATING BOSTON LTD. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors  a description of the services we offer for our plumbing and heating installation and repair business. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

​

------

TERMS OF USE

In order to use our website and/or receive our services, you must possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited under any law or regulation applicable to you.

​

------

 

prices charged

The prices we charge for using our services / for our products vary dependent on your exact needs. We reserve the right to change our prices for products and services at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing is available by contacting us direct.

The fee for the services and any other charges you may incur in connection with your use of the service, such as tax will be at the time of purchase to your preferred payment method.

We accept: Card payments & Bank transfers

 

------

​

Retention of right to change offering

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

​

------

 

Ownership of intellectual property, copyrights and logos

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Endeavour Plumbing and Heating Boston Ltd. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

​

------

​

Right to suspend or cancel useR

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. 

​

------

​

Indemnification

You agree to indemnify and hold Endeavour Plumbing and Heating Boston Ltd harmless from any demands, loss, liability, claims or expenses (including solicitors’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

​

------

​

Limitation of liability

 
To the maximum extent permitted by applicable law, in no event shall Endeavour Plumbing and Heating Boston Ltd, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service. 

To the maximum extent permitted by applicable law, Endeavour Plumbing and Heating Boston Ltd assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

​

------

​

Right to change and modify Terms

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

​

------

​

Preference of law and dispute resolution

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of [Name of Country / State], without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in [Name of the city of the courts]. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

​

------

 

Customer support details & contact info

​

Call: Our office 01205616176

Email: endeavourplumbingandheating@gmail.com

Visit the showroom: Endeavour Plumbing and Heating Boston Ltd, Main Road, Wrangle, Boston PE229AS

 

------

 

Warranties & responsibility for services and products

When we install your item, we will register the warranty on your behalf if applicable.

If an issue arises while the item is under warranty, it will be your responsibility to claim on the warranty directly with the manufacturer.

Our installation work is guaranteed for a year.

------

 

COMPLAINTS HANDLING

​

If you have any complaints or concerns about our plumbing and heating services, please do not hesitate to contact us directly. Our team will work with you to understand the issue and find a resolution that meets your needs. We understand that issues can arise from time to time, but we're here to make sure that you're satisfied with the services that we provide.

​

We aim to offer great products and excellent service, but we know sometimes things can go wrong. If you have any reason at all to complain we will endeavour to:

​

1 Do our very best to put things right as soon as you get in touch;

2 We will give it our full attention and will do all we can to resolve it.

 

How to complain

​

You can make a complaint:

On the phone: Our office 01205616176

Via email: endeavourplumbingandheating@gmail.com

FAce to face: Visit the showroom: Endeavour Plumbing and Heating Boston Ltd, Main Road, Wrangle, Boston PE229AS

​

To help us investigate and resolve your complaint, please make sure you provide us:

​

1. Full name and address

2. Details of the work we provided

3. The member of staff who attended your property

4. Information about your complaint

5. When the issue occurred

6. Your contact information including when is best to contact you

​

Supplying this info including your contact details will ensure can deal with your complaint in the most efficient manor.

​

What happens next?
 

We promise to do everything we can to resolve your complaint as soon as we receive it. If we can resolve your complaint within 5 business days following the day we received it, we'll send you confirmation of this.

​

For more complicated issues we may need more time to look into and investigate the issues. If this is the case, we'll let you the next steps and when you can expect to hear from us.

​

EXEMPTIONS​

​

Endeavour Plumbing and Heating Boston Ltd must be given the chance to rectify any issues. Please do not attempt to fix the issues yourself, and do not invite another tradesman in to fix the issues. If you do, your service will be exempt from our policy we can not be held liable for any issues, costs, liability or repairs.